When a hotel renovation or restaurant buildout is on the line, furniture delivery is not a freight problem. It is a choreography problem: casegoods from one vendor, lighting from another, artwork from a third, all arriving on different trucks, all needing to land in the right room, on the right floor, without disrupting a single guest. That is what our hotel FF&E installation service in Chicago is built for.
Custom Crating & Logistics receives, warehouses, delivers, and installs furniture, fixtures, and equipment for hotels, restaurants, and hospitality projects across Chicagoland. One team, one point of contact, from the receiving dock to the finished room.
FF&E Receiving, Inspection, and Warehousing
Most FF&E headaches start before installation day. Vendors ship on their own schedules, cartons arrive damaged, and pieces go missing. We take that chaos off your plate:
- Multi-vendor receiving at our Carol Stream facility, with every piece logged, inspected, and photographed on arrival
- Short-term warehousing so early shipments wait safely instead of cluttering your site
- Consolidation: instead of a dozen vendor trucks showing up across two weeks, we deliver in coordinated, phased installs matched to your construction schedule
White-Glove Delivery and Installation
Our crews do not drop boxes at the loading dock. Hotel FF&E installation means:
- Room-of-choice delivery per your floor plan, including high-rise elevator coordination
- Casegood assembly, furniture placement, artwork hanging, and fixture setup
- Floor and doorway protection on every job, with booties in finished spaces
- Full debris and packaging removal when we leave — your staff never touches a pallet
Phased Installs That Respect Your Operation
A River North hotel refresh or a Fulton Market restaurant opening cannot lose a night of revenue to a delivery crew. We schedule installs floor by floor or zone by zone, and guest-facing work — lobby sets, dining rooms, corridors — can run after hours or overnight so service never stops.
Built for Procurement Managers and GCs
- A dedicated agent who confirms delivery 48 hours out and calls 30 minutes before arrival
- Condition documentation with photos before and after delivery
- Certificate of insurance for downtown high-rises and managed properties
- 24/7 customer care line for the duration of your project
Frequently Asked Questions
Can you handle phased deliveries for a renovation in progress?
Yes. We schedule deliveries floor by floor or zone by zone to match your renovation timeline, and we can hold finished goods at our warehouse until each phase is ready.
Do you work after hours or overnight?
Yes. Lobby installs, restaurant dining-room sets, and other guest-facing work can be scheduled outside service hours so your operation never skips a beat.
What happens to all the packaging and crates?
We take it with us. Every install includes full debris and packaging removal.
Can you receive from multiple vendors?
That is one of our core strengths. We receive from all your vendors at our facility, inspect and log everything, and consolidate into coordinated installs.
Planning a hotel refresh, restaurant opening, or phased renovation? Tell us what is coming and when. We will build a delivery and install plan around your timeline. Call (847) 258-5530 or request a free quote online.
