Every medical scenario is unique, as is each person’s health and understanding of their circumstance. It might be hard to choose a medical transportation service that is suitable for your office, patient, customer, or neighborhood.

It might be hard to choose the finest medical equipment transportation provider. Knowing what to look for, on the other hand, may assist you in selecting the ideal firm to meet all of your requirements. Whether you or a loved one requires medical transportation, Custom Crating and Logistics is here to assist you with whatever you require to get you where you need to go.

These 08 tips will help you choose a suitable medical transportation company: 

  • Safety 
  • Timeliness 
  • Offering services 
  • Door-to-door 
  • Short and long-distance transportation 
  • The Vehicle Maintenance 
  • Understanding the contract before signing
  • Professional Staff and best amenities should be available onboard


It is critical to choose a firm that provides peace of mind. Inquire about the company’s emergency protocols, employment policies, and references. A trustworthy business should have no qualms about giving references. The most reputable medical transportation businesses take pride in their safety protocols.

Before being hired by Custom Crating and Logistics , all of our drivers must pass a thorough background check. CPR certification, a valid driver’s license, a clean driving record, first-aid training, and adherence to the Health Insurance Portability and Accountability Act’s privacy rules are also required of drivers (HIPAA).

Custom Crating and Logistics prioritize safety at all times. When it comes to wheelchair transportation, you should always choose a business that prides itself on having the best safety standards. All of the drivers are CPR certified and have received medical training in a time of an emergency. It provides passengers, and their families with peace of mind, knowing that they will be taken care of during their journey. All cars are outfitted with the most up-to-date equipment, including ramps and safety straps for wheelchairs and other medical devices.


Accidents may happen at any moment, according to medical authorities. Make sure to inquire about the company’s response time in the event of an emergency. 

Consider the following questions before choosing a company: 

  • What are the services they offer?
  • Is a nurse, EMT, or paramedic going to be on board?

Your time is valuable. When it’s about disability transportation, you can trust Custom Crating and Logistics to get you to your destination on time. That is not something that all transportation firms can claim. Whether short or long-distance travel, you will securely arrive on time. 

Offering services: 

The top non-emergency medical transportation firms have a team of specialists that can handle a wide range of conditions. These firms provide excellent service and provide several escort options.

Any reputable medical transportation service will provide a wide range of services, including veterans affairs transportation, errand transportation, and other non-emergent transportation. When you’re having trouble getting around, you could feel like you’ve lost some of your freedom. Custom Crating and Logistics helps you maintain your liberty by aiding you with activities such as grocery shopping. Medical transportation is crucial for many disabled persons, as getting about comfortably and securely is a struggle. Custom Crating and Logistics is here to assist you with more than simply getting to the doctor.


The best method to leave a lasting impression is to provide door-to-door service. Coordinating medical transportation for your client might be a difficult task. You don’t want to overlook anything crucial about your patient’s experience.

Sedan ambulatory transportation, wheelchair transport services, basic life support ambulance, and advanced life support ambulance are all available as door-to-door services. After each ride, our drivers at Custom Crating and Logistics complete paperwork.

Some medical transportation firms may not provide door-to-door service. If you’re disabled, getting to your destination is only half the battle. Custom Crating and Logistics is aware of this and is eager to assist you with all aspects of traveling to your destination. The expert personnel will ensure that you get into the car securely and out to the door.

Short and Long Distance Transportation:

Make sure the transportation firm is located in your service region. The finest transportation providers will be open and honest about the places they cover.

Long-distance medical transportation happens when traversing abroad or transporting a patient to the finest facility. Look for a medical transportation company that will escort the patient from the hospital or clinic to the airport and stays with them throughout their stopover.

Inquire about flight escorts if your patient is healthy enough to fly. This transportation is suitable for patients who are cognitive but require medical assistance.

When it comes to long-distance transportation, an air medical transport operator’s primary focus should be the patient’s well-being and safety. 

Our medical transportation services are offered from coast to coast at Custom Crating and Logistics! We can transport your patient to a facility in another state or a local town. Contact us for a full quote.

Vehicle Maintenance: 

Another main issue to examine is how the fleet of cars is cared for and maintained. Inquire about the vehicle’s make and model, as well as the state’s required inspection or smog check.

A reliable firm should be able to offer you a current maintenance record for all cars, as well as a maintenance check to ensure that the vehicle fulfills all of the necessary criteria and will safely transport you to your destination. Custom Crating and Logistics takes pleasure in properly repairing and maintaining all its transportation to the best possible quality standards.

Understanding the contract before signing : 

A service contract that is too tough, long, or complex for you to grasp is a sign that you should explore alternatives. Look for a supplier who can supply you with a transparent and straightforward contract that you can understand without the help of a professional and who is willing to provide you with the support you require.

Custom Crating and Logistics has a good reputation for creating ease for their clients. Contact us for all assistance; our friendly team is ready to serve you. 

Professional Staff and best amenities should be available onboard:

To manage any concerns that may develop during transit, the transportation team traveling with your loved one must have received medical training. Not all passengers may require emergency medical attention while onboard. If you believe your loved one will require medical aid while traveling, find out whether the transportation provider can assist.

Clients can also request a medical interpreter to accompany a patient on the ride in addition to transportation. These translators are experts in industry-specific jargon, have received professional training, and are native English speakers. All of these characteristics ensure that your client gets the best medical transportation and treatment possible.

Luxury medical escort services may be more expensive, but they come with top-of-the-line facilities for a superior transportation experience. High-quality memory foam mattresses, built-in bathrooms, Wi-Fi, gadgets, charging ports, flat-screen televisions, music systems, and DVD players are just a few of the amenities available. If they are crucial to you, schedule a premium service that will make a long-distance journey to the doctor less daunting.

At Custom Crating and Logistics, we make sure that our customers get the best medical transportation services available anywhere on the planet. We have state-of-the-art equipment and licensed medical personnel to offer you a smooth service 24 hours a day, 365 days a year, whether you require long-distance transportation for an elderly loved one, a physically challenged individual, or a terminally sick patient. We’ve been delivering on our aim of providing an uncompromised quality of medical and critical patient care with a highly skilled and respected medical crew in the skies as a preferred long-distance medical transport service for top hospitals throughout the world.

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